Author: Bill Price and David Jaffe

In Search Of The Frictionless Organization

Many (or most) of the interactions customers have with companies today are filled with nerve-grating friction—which leads to share-price-sinking defection. Ending that is a win-win for shareholders and customers. Here’s how to do it.

In our weekly newsletter, get insight into the biggest issues facing CFOs, along with strategic ideas, solutions, and interviews.

"*" indicates required fields

Name*

First Last

Company*

Email*

Send me more information about the CFO Peer Network.

A members-only peer network for CFOs. Members meet both online and in-person a few times a year.

Yes, please send me details.

Comments

This field is for validation purposes and should be left unchanged.

CONTACT US

Chief Executive Group exists to improve the performance of U.S. CEOs, senior executives and public-company directors, helping you grow your companies, build your communities and strengthen society. Learn more at chiefexecutivegroup.com.

Author: Bill Price and David Jaffe

In Search Of The Frictionless Organization

GET THE STRATEGICCFO360 BRIEFING

In our weekly newsletter, get insight into the biggest issues facing CFOs, along with strategic ideas, solutions, and interviews.

CONTACT US

Publications

Communities

About